Shipping Policy

Introduction: Shipping from our heart to your home. Here's what to expect:

  1. Regions:

    • We're based in South Australia but ship nationwide.

    • Rates vary based on location and product size.

  2. Processing:

    • Standard products are shipped within 5-7 business days.

    • Custom orders require up to 3 weeks, but they're worth the wait!

  3. Packaging:

    • Items are packed securely to ensure they arrive in pristine condition.

Returns & Exchange Policy

Introduction: At The Petite Pair, we want you to adore your purchase. If you don't, here's our process:

  1. Returns:

    • Products can be returned within 14 days of receipt.

    • Items should be unused, with tags, and in original packaging.

  2. Exchanges:

    • Exchange requests accepted within 14 days.

    • Customer bears return shipping costs unless the exchange is due to our error.

  3. Processing:

    • Once received, give us 7-10 business days to process your return or exchange.