Shipping Policy
Introduction: Shipping from our heart to your home. Here's what to expect:
Regions:
We're based in South Australia but ship nationwide.
Rates vary based on location and product size.
Processing:
Standard products are shipped within 5-7 business days.
Custom orders require up to 3 weeks, but they're worth the wait!
Packaging:
Items are packed securely to ensure they arrive in pristine condition.
Returns & Exchange Policy
Introduction: At The Petite Pair, we want you to adore your purchase. If you don't, here's our process:
Returns:
Products can be returned within 14 days of receipt.
Items should be unused, with tags, and in original packaging.
Exchanges:
Exchange requests accepted within 14 days.
Customer bears return shipping costs unless the exchange is due to our error.
Processing:
Once received, give us 7-10 business days to process your return or exchange.